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Talent Management 2019
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Talent Management Magazine Summer 2024
In this issue, HR professionals and senior management from various well-known companies across a wide range of industries share their successful initiatives and unique insights on learning and development in talent engagement. All of them are awardees of The Employer of Choice Award 2023, organized by JobMarket, as prestigious acknowledgement of their outstanding employee development strategies and practices, setting important milestones for the entire HR industry.

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Focusing on Talents Through Dedicated Professional Training
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26 Jul 2024

TK Elevator (TKE) is a leading international engineering company with a workforce of over 50,000 employees worldwide and customers in more than 100 countries and regions. Its innovative vertical and horizontal transportation technologies are key to the efficient movement within cities around the globe.

Underpinning TKE's success is a holistic approach to professional development, ensuring that new hires feel welcomed and valued from day one. The company fosters employee satisfaction through its onboarding process and ongoing training initiatives.

David Ng, Managing Director of TK Elevator (TKE) Hong Kong, expressed great appreciation for being recognized by both the organizers and the public with the 'Employer of Choice Award' and receiving the 'Learning and Development Award'. TK Elevator is the sole company in the elevator industry to achieve both accolades simultaneously. TKE values its employees as essential to the company's success. Beyond talent acquisition and professional growth, TKE is dedicated to fostering a supportive workplace, providing growth opportunities, and comprehensive benefits that inspire employees to excel and innovate. This commitment establishes a solid groundwork for shared success and operational excellence within the company.

David Ng mentioned, "We leverage technology to offer innovative, customer-focused services," David explained. "Yet, it is our mission to serve our customers and the public that truly defines us.

In addition to fostering professional development, TKE places a high priority on the health and safety of its employees. A robust occupational health and safety management system underscores the company's pledge to minimize workplace risks at both the branch office and contractor level. This year, TKE launched a safety video featuring employee and family testimonials. The We Get Home initiative underscores the importance of safety adherence, aiming to instil a culture of vigilance that ensures every team member returns home safely each day.

Offering 12-Month Job Rotation Opportunities Integrating Newcomer in TKE with Buddy Program
Hong Kong serves as a regional hub for TKE, housing its Asia Pacific and Southeast Asia headquarters, as well as the Hong Kong Branch Office. To facilitate knowledge exchange among colleagues from different regions, David Ng mentioned that TKE offers internal job rotation opportunities for colleagues around the world, and has also launched the "Short-Term Enhancement Program (STEP) in the Asia-Pacific region. This program aims at providing regional/ international exposure to potential talents by undertaking a six-month on-the-job training and practice at the Asia Pacific office in Hong Kong. "The Hong Kong Branch Office has recently introduced a 'Short-term Assignment Program' in partnership with Mainland China office, providing employees the opportunity to experience working in diverse geographical settings for a minimum of twelve months."

To ensure a smooth transition for newcomers, TKE has implemented the 'Buddy Program.' This initiative pairs seasoned employees with new hires, guiding them through work procedures and ingraining the company's core values. The results from global employee surveys informed strategic actions to enhance workplace satisfaction and engagement.

Moreover, TKE's Human Resources Department provides a comprehensive employee support program. Available 24/7, it offers personalized consultations and counselling services, addressing various aspects of work and personal life for employees and their families.

Advancing Employee Growth with Dual-Track Development Scheme
David Ng noted that TKE is dedicated to fostering its employees professional growth with a dual-track development scheme in Hong Kong. "The scheme begins with the opportunity for qualified job seekers to join as Assistant Mechanic and enrol in the in-house Diploma in Electrical Engineering (Lifts and Escalators) [DEE] program, accredited under the Hong Kong Qualifications Framework at QF Level 3.

David Ng continued, After earning their diploma, graduates can register as workers with the Electrical and Mechanical Services Department and, through further education, aim for Registered Engineer status. The 18-month DEE course is conveniently scheduled within working hours to ease the burden of external part-time study.

Outstanding performers may also gain exposure through exchanges at TKE's Zhongshan research and production facilities. Additionally, TKE provides a 'Scheme A Graduate Training for Mechanical Engineering degree holders, paving the way to becoming Registered Engineers, supported by The Hong Kong Institution of Engineers.

David Ng highlighted the role of TKEs SEED Campus in guiding employee learning. This global department curates courses spanning technical and business skills, accessible anytime via the 'Level Up' platform.

TKE believes in investing in its workforce will not only retains talents, but also propels the company towards sustainable success.
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