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Chairman
Leung's Secrets of Success:
Leading ERB in cultivating a Corporate Culture conducive
to
Manpower Training and Development
Mr. Leung fully subscribes
to the principle of "Attitude defines Altitude"
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"The distinct competitive advantage of Hong Kong is
our manpower talents. Promotion of corporate investment
in manpower training and development is crucial to reinforcing
this competitive advantage and enhancing our productivity",
said Mr. William Leung Wing-cheung, BBS, JP, Chairman
of the Employees Retraining Board (ERB).
A Real-life Testimony
Mr. Leung is a real-life testimony to the farreaching
implications of corporate investment in manpower training
and development on the success of the organisations
in general and the personal growth of individual employees
in particular. With well over 30 years of senior managerial
experience in the finance and banking sector and currently
the CEO of a publicly-listed wealth management company,
Mr. Leung has acquired professional know-how and managerial
competence mainly through training programmes offered
by the employer-organisations. "I am indebted to
all my previous employers who granted me exposure to
a diverse range of positions and provided me with ample
training opportunities. In my first placement with the
American Express, I was selected to attend a supervisory
programme on financial fundamentals. Afterwards, I joined
the Hang Seng Bank and was sponsored to pursue courses
on treasury essentials in England. In the absence of
such professional training, I am afraid my career journey
would never be as dynamic, challenging and rewarding
as it has been", he said.
Mr. Leung took up the ERB¡¦s driving wheel in January
2013. As a leader who fully understands the motivational
effect of training on the performance of employees,
organisations and the society at large, he puts in tremendous
efforts in formulating the longterm strategic directions
of the ERB.
Training For Empowerment
The ERB has all along been a major player in the vocational
training sector of Hong Kong, and offered well over
1.8 million training places to Hong Kong people since
its establishment in 1992. In December 2007, its service
scope was expanded to cover Hong Kong people aged 15
or above with education attainment at sub-degree or
below, including both employees and the unemployed.
In close partnership with veteran vocational training
institutions in different disciplines, the ERB provides
employment-oriented and market-driven training courses
and services with a view to nurturing quality manpower
to provide the support required for the sustainable
development of the economy of Hong Kong. The ERB¡¦s training
recipe now comprises over 800 courses ranging from basic
vocational skills to professional certification training.
Among them, some 500 are Skills Upgrading Scheme Plus
training courses which aim at equipping employees with
advanced job-specific skills, thereby facilitating their
upward mobility.
"In the current financial year, the Government has
announced the injection of $15 billion into the Employees
Retraining Fund to provide the ERB with stable and sustainable
financial support. This would allow the ERB to flexibly
respond to the changing needs of the society and prepare
it to scale new heights in the field of manpower training",
Mr. Leung said.
"The theme of our "Three-year Strategic Plan for 2013-16"
is "Training for Empowerment". Under this banner, the
ERB will strive to encourage and support employers in
providing training for their front-line employees. At
present, the ERB is developing a brand new series of
generic skills training courses in leadership, supervision,
team building and communication, and mobilising its
network of training institutions to approach employers
and business associations with a view to organising
training programmes on an enterprise or industry basis",
Mr. Leung added.
Attitude defines Altitude
"I fully subscribe to the principle of "Attitude defines
Altitude". "Attitude" is an important pillar of success
and accomplishment. In Chinese, the word "attitude"
(ºA) encompasses both the "ability to perform" (¯à) and
"the passion of the heart" (¤ß). Our destiny lies in
our own hands, and we must always strive to equip ourselves
with the knowledge and skills required for our work,
and to demonstrate our abilities and competence with
passion", Mr. Leung shared another secret of success.
Positive attitude in the workplace is a winning tool.
"I would recommend employees to avoid, as far as possible,
to be ¡¥calculating¡¦. For myself, I always stand ready
to take on new tasks and try my best to accomplish them.
I see each and every assignment as a god-sent opportunity
to prove my capability, and a gateway to my personal
and career development. Exemplary performance in tasks
and assignments speak loud and clear on our strengths
and potentials. You will make yourself the clear choice
of your organisation when new and important projects
are put on the drawing board", Mr. Leung elaborated.
"I push myself to improve my job performance
every day. Such improvements may be very minor on their
own, but together they really count. It is also with
such a mentality that I can forge ahead and achieve
breakthroughs continuously in my careers." The
ERB shares the same philosophy in its course offerings.
It aims at advocating practical skills training on the
one hand, and cultivating a positive work attitude among
trainees on the other. In the latter area, the ERB has
made the training of "personal attributes"
a core element in its full range of fulltime placement-tied
training courses. Hence, the trainees would acquire
not only job-specific vocational skills, but also soft
skills including work attitude, professional ethnics,
management of emotion and stress, interpersonal relationship,
time management and team building. These would allow
them to better adapt to the working environment and
deliver better results in the workplace.
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ERB Manpower Developer Award Scheme
"To motivate organisations to pay special attention
to the training needs of their staff members, and instill
a corporate culture and common social value of embracing
manpower training and development, the ERB launched
the "ERB Manpower Developer Award Scheme"
(MD Scheme) in late 2009. Under an enabling environment
conducive to training and continuous improvement, employees
would readily see the need to upgrade themselves through
life-long learning", said Mr. Leung.
The MD Scheme is the first accreditation system to
assess the level of maturity of manpower training and
development in organisations. The Technical Consultant
commissioned by the ERB will assess the overall performance
of participating organisations in five disciplines,
i.e. leading a learning culture; resources planning;
training and development system; performance management;
and corporate social responsibility in manpower development.
Organisations that fulfill the criteria will be acknowledged
as "Manpower Developers" (MD) within a 2-year
validity period, subject to renewal on a biennial basis.
"Our efforts in cultivating a corporate culture
fostering manpower training and development have borne
fruits. To date, a total of 245 public and private enterprises
from some 30 industries have been acknowledged as MDs
in recognition of their remarkable performance. The
MDs newly awarded in 2012-13 had a combined employment
size of over 130,000 staff, and together they offered
520,000 training opportunities involving 7.4 million
training hours in the year", Mr. Leung added.
To sustain the momentum in advocating investment in
manpower training and development, the ERB has rolled
out different follow-up activities under the MD Scheme,
including thematic seminars, topical surveys, resources
hub, experience-sharing sessions, company visits, secondary
school outreach programme and publication of the MD
magazine.
"We value our partnership with the MDs. We shall
continue to step up our follow-up services for the MDs
to facilitate, among other things, their sharing of
information on HR strategies and best practices",
revealed Mr. Leung.
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